JANUARY 2012
- All Risks’ multi-million $ loss of plant and equipment in Iraq for major Lloyd’s Underwriter

DECEMBER 2011
- Instructed by leading international insurer following major fire in Moscow warehouse with multi million pound PD/BI reserves

NOVEMBER 2011
- Multi-million dollar PD/BI loss for international insurer in New Zealand following recent series of earthquakes
-Instructions via City Lawyers regarding multi million pound BI loss in entertainment industry following warehouse fire during August riots

OCTOBER 2011
- Appointed by new client international insurer to support them in relation to their substantial exposure to the various earthquake events in New Zealand

SEPTEMBER 2011
- Working for a major corporate client, a review and analysis of a potential PI claim following a multi-million Euro incident in Europe
- Instructed by major supermarket chain to conduct a team review of TP Administrators handling of major personal injury claims with a view to identifying strategies and associated actions to reduce projected claims costs

JULY 2011
- New client appointment - major Lloyd's syndicate instructed us to carry out Coverholder Audit in UK. This represents the first new instruction following our successful tender to be placed on the syndicates audit/review panel
- Appointment by Chilean mining company – a major corporation in that country – to carry out a policy coverage and risk survey/management project, examining coverage in force in relation to potential PD/BI risks following a CAT event. A four man team covering all the various disciplines required will carry out this work on site in northern Chile and at the client’s HQ in Santiago

MAY 2011
- Instructions from International Oil Company following a serious fire in Lithuania to act as expert witness in BI arbitration on policy comparison and interpretation

APRIL 2011
- Instructions from major US Insurer for accident and health audit in Madrid, Spain
- Instructions for full end to end handling of EL asbestosis claim from UK Insurer in run off
- Instructions for large scale pre trial file review in motor/professional indemnity litigation

MARCH 2011
- Instructions re advanced development project from major international insurer

FEBRUARY 2011
- Instructions from European Insurer to conduct post litigation cost review on pharmaceutical product class action
- Instructions from international insurer to pursue post litigation cover trigger date review
- Joint instructions from two international insurers to pursue post litigation pharmaceutical industry cover trigger date review

JANUARY 2011
- Review of costs and allocation issues for insurers following settlement of a major pharmaceutical litigation action, initially handled within the captive retention
- Instructions from international Insurer re motor account in Dublin
- Instructions from major supermarket group to conduct audits of service providers in Leeds, Sheffield and Dublin


NOVEMBER 2010
- Specialist Employers Liability instructions for audit/review for major Lloyd's Underwriter
- Instructions from major Lloyd's Underwriter regarding Professional Indemnity audit/review
- Motor audit of coverholders in Eire for major international insurer
- Motor audit in England of coverholders for major international insurer

OCTOBER 2010
- Appointment by major international insurer to support them in reviewing and advising on their terrorism planning in the UK together with offering technical and other advice on an overall strategic basis including individual complex losses in the event of an incident
- Management of adjustment of multi-million pound multi party liability claim following burst water main owned by major UK utility company causing wide-scale damage
- Consult with major supermarket group concerning the review of a tender process in the appointment of adjusters and other professional suppliers

AUGUST 2010
- Audit of outsource provider for specialist UK Motor Insurer

JULY 2010
- Audit of personal injury (EL/PL) claims for a UK/ROI account
- Product liability investigation for the international Insurers of Italian bottle manufacturer
- Potential product liability claim from international Insurer for a defective product
- Expert witness instructions to assist the defence of a major Motor/Professional Indemnity litigation case

MAY 2010

- Instructions from International Insurer to adjust multi million euro BI loss following fire at aerospace precision welding plant in Eindhoven
- Review and audit in Australia of major hailstorm incident in that country for international insurer who reinsures local insurer covering a large portfolio of Motor risks, including vehicles, garages and BI losses arising

International Composite Insurer :
- Asbestos commutation project
- Product liability personal injury investigation
- Captive reconciliation for a multi-national liability programme

Lloyds Syndicate:
- Motor audit for Lloyd’s operation

APRIL 2010
- Appointment by major international insurer to support them in project-managing response to CAT event in Chile. Project includes managing all major losses and providing ongoing audit services. FCL have provided team of specialist adjusters, inc BI, engineering and agri-business/viticulture, plus project management and audit experts.

JANUARY 2010
- David Rogers our highly experienced commercial lawyer consultant has been retained to project manage a major arbitration involving approx £100M
- Instructed to support an international insurer on the property damage and BI losses with multi million reserves involving hydro-electric plant in South America
- Audit/review in Ireland of the performance of various adjusters and indemnity spend issues

DECEMBER 2009
- Instructions from major Insurer to handle and adjust substantial flood losses in Cockermouth
- Instructions from major Insurer to handle and adjust fire loss at government funded office in Hastings

NOVEMBER 2009
- Instructions to adjust multi million pound fire in Essex - PD & BI
- Rolling audit and best practice consultancy for Irish Insurer in relation to panel adjuster performance and advanced claims handling techniques
- Instructions from US Insurer to adjust major high net worth water damage claim

OCTOBER 2009
- Instructions from international insurer re serious fire in bus depot in Lyons, France - PD/BI reserves 12M Euros
- Major motor personal injury audit for UK Bank Insurer
- Motor audit in Ireland and N. Ireland for European insurer
- Adjusting instructions from US Insurer. PD and BI following fire in West End language training school
- Instructions from US Insurer to adjust major high net worth theft claim

AUGUST 2009
- Instructions to handle and supervise series of catastrophic motor injury claims with reserves in the range £100k to £8M
- Instructions from International company re multi million pound PD/BI loss following breakdown at power plant in Greece

JULY 2009
- Adjusting of major fire loss in Germany estimated at around 100M euros for international insurer. Instruction includes both property and business interruption
- Adjusting of fire loss for new US based insurer client involving commercial risk fire loss in west end of London
- Instructions to handle ‘incident management’ and adjusting aspects of major, multi-million £ loss in Liverpool following collapse of crane on blocks of apartments, including urgent re-housing of residents

JUNE 2009
- Instructions from international insurer to investigate and manage peronal injury claim in Italy with potential for major products recall following explosion of wine bottle
- Audit instructions from UK insurer to review outstanding liabilities

APRIL 2009
- Property damage adjusting cases for US based Insurers following substantial flooding of municipal buildings in NE of England
- Audit and Review for leading Insurers in Ireland - comparitve study of loss adjusting performance with particular reference to claims spend
- Consulting project on claims best practice for Irish Insurer
- Italian Earthquake - management and adjustment of multi million euro losses for international Insurer
- Products liability investigation for major European Insurer involving serious personal injury in UK

MARCH 2009
- Substantial Energy market business interruption loss involving power generation plant failure near to Pisa, Italy. Reserve of £11M
- Overview of the technical handling, processes and procedures for large private motor claims on behalf of major UK Motor Insurer

FEBRUARY 2009
- Professional indemnity large loss review for major UK insurance group
- Instructions from major Insurance Group regarding escalating Business Interruption claim in Ireland arising from machinery breakdown in 2005

JANUARY 2009
- Instructed by City Lawyers as expert witness in wording issue applicable to Average Daily Value Deductible Clauses
- Serious Energy loss and business interruption at hydro electric plant in Colombia instructed by Latin America office of major international Insurer
- Audit and review for international Insurer in Ireland - including ongoing recommendations as part of Claims Process improvement project

DECEMBER 2008
- Review and oversee role regarding £17M property damage and business interruption claim at logistics warehouse in the Netherlands instructed by major international Insurer
- Motor - major audit for international insurer in Italy focusing on large loss/injury cases - combined UK/Italian audit team

NOVEMBER 2008
- Providing technical knowledge and experience to change project being run by global composite insurer focusing on major personal injury cases
- PI audit for major UK specialist insurer focusing on technical aspects and best practise
- Multi disciplinary audit for Italian insurer. Motor, Property and Engineering classes
- IT based audit for Japanese insurer focusing in an innovative way on TPAs data integrity
- Reinspection audits for US insurer focusing on adjusters performance throughout UK
- Rolling programme of audits for Irish insurer measuring adjusters performance and seeking performance improvements

OCTOBER 2008
- Instructions on £81M Third Party Business Interruption claim from two major international insurers
- Major fashion house loss in New York - adjusting multi million business interruption claim for international insurer

SEPTEMBER 2008
- Global foodstuffs company in United States - multi million dollar factory fire - instructions from international insurer
- Audit assignment - re inspection of live adjusting cases for US based Insurer in UK
- Audit assignment review of adjusting firms in Ireland for international insurer

JULY 2008
- BI adjustment following major fire at printing works estimated at £3M
- Process and systems audit/ review for International Insurer
- Re-inspection audit/review of adjusted claims following Hull July 07 floods
- Business Interruption instructions from international insurer to adjust £13M complex claim at meat processing plant/abattoir in Surrey

JUNE 2008
- Audit/review of major loss ‘Buncefield’ cases handled by adjusting company for UK-based insurer

MAY 2008
- Reinsurance recovery action for asbestos claims audited in 2007
- Reinspection audit of adjusters’ ‘major loss’ files for losses arising out of Buncefield explosion
- Expert witness on UK based BI loss
- Technical review of £4m BI loss arising out of fire damage at a UK based manufacturing company in August 07

APRIL 2008
- Adjustment – Storm damage at Newcastle Falcons’ stadium – UK insurer client
- Supplemental audit following review of a motor claims operation in 2007
- Expert witness on £2m BI loss arising out of a fire at an hotel in the north of England some 6 years ago

MARCH 2008
- Personal injury motor claim adjustment. Currently waiting details of third party medical evidence
- Technical assistance/report preparation regarding 3 ‘energy’ (power generation plants) losses in Italy which, respectively, have reserves of €4m (now settled), €6.5m and €4.5m

FEBRUARY 2008
- Adjustment for UK insurer – Multi-million £ subsidence on major London estate
- Reinspection audit – review of adjusters’ settled files – US insurer client

JANUARY 2008
- Expert Witness case -Broker’s PI – Quantum – Valuation of army surplus stock – Trial just concluded – awaiting judgement
- Expert Witness case – Subrogation against negligent contractor – fire in restaurant – Scope of repairs/Quantum – Settlement negotiated pre-trial
- Project management/adjustment – 40m Euro fire – Bread-making factory in Germany – UK-based insurer client plus co-insurers
- Product liability adjustment, contamination of semi-conductors. FCL are instructed to deal with insured and un-insured aspects for the client and insurer. Settlement negotiations + third party recovery action in progress


Ongoing:

- Project management/adjustment – 40m Euro fire – Bread-making factory in Germany – UK-based insurer client plus co-insurers

- Complex loss adjusting/project management - Multi-million £ hotel fire – PD/BI - Wales

- Complex loss adjusting/project management - Major chemical factory fire – PD/BI – Belgium

- Investigation of a major food industry product recall claim

- US pharmaceutical litigation – review of documentation for the defence

- Recovery of aggregate deductible and captive retentions from a portfolio of international casualty programmes

- Audit and training/development programmes – UK and international

- Complex loss adjusting/project management - Multi-million Euro factory fire claim – PD/BI – Italy

- Case review & Dispute resolution on series of power generation losses in South America - PD/BI– Multi-million $ losses in Arbitration

- Various public, product and employers liability claims handling

- Reconciliation of claims accounting between co-insurers on an international programme

- Review/analysis of a portfolio of asbestos claims

- Appointment to project-manage and provide technical adjusting advice on major insurers’ portfolio of claims in Cancun area of Mexico following Hurricane ‘Wilma’

- Comparative review for Underwriters of outsourcers in professional indemnity market

- Expert witness appointment in relation to series of Jewellers Block claims

- Audit of captive, insured and reinsured programme of major UK plc

- Audit of international insurance company’s entire Claims department – cross-class/all disciplines – resulting in substantial case closure and reduction in reserves

- Complex loss adjusting/review – multi-million Euro factory fire – Germany

- Complex loss adjusting/project management – Major furnace break-out claim – PD/BI – Belgium

L'Aquila Earthquake Loss - San Salvatore

- Major Construction 'All Risks'/DSU claim - Grand Cayman - Hurricane 'Ivan'

- Advice to international insurer on portfolio of claims following 7 July 2005 London bombings - esp. management & control of BI exposures

- Appointment by co-insurers on multi-million pound PD/BI food manufacturer claim - Carlisle floods

- Adjusting assignment - France - luxury goods manufacturer

- Audit/review, training and 'change management' advice - Lloyd's Underwriter

- VIP Adjusting of series of sensitive liability claims involving major retail chain

- Instructions as executive adjusters on major factory fire in Moscow - property and BI

- Review of claims process for Lloyd's Syndicate

- Comparative review of major liability outsource contractors

- Continuing advice on World Trade Center incident for major insurers

- Loss adjusting on multi-million Euro industrial risk fire in France

- Consultancy on BI exposures of educational institutes

- Various expert witness instructions

- Wide-ranging reviews of major combined liability accounts for International Insurer

- Multi-million dollar reinsurance recoveries

- Advice on £100m litigation under PI cover in construction industry

- Pre risk surveys on Public Utilities

- Mediation advice on International reinsurance recovery programme