Over 20 years’ experience in project management and fulfilment in the disaster mitigation phase of property damage repairs including emergency property drying, mould remediation, smoke removal and odour control. Project manager and technical author of BSi PAS 64 “Mitigation and recovery of water damaged buildings – Code of Practise”.
Provision of wet peril damage training and technical/forensic advice. Dispute Resolution. Supply chain management. Audits and ‘Best Practise’ reviews. Troubleshooting and CAT management.
Operational management of major incident response to regional flooding in the UK. High Net Worth restoration of multiple listed properties in the UK. Audit and ‘Best Practise’ Review of major UK insurers’ disaster mitigation processes following CAT events. Technical training to internal claims teams and external service providers. Technical advice for the settlement of Financial Ombudsman Service complaints.