Profile

25 years’ experience dealing with Claims programmes for major global/UK based companies including roles as Claims Manager at Marsh UK and Business Development Director at Cunningham Lindsey UK.

Specialisations

Operational Management, Portfolio Reviews, Statistical Data Management and control of Claims Programmes. Technical claims handling. Planning and development of new business products.

Recent

Management of a CAT Claims Operation for an insurer in New Zealand. Forensic review of claims handling on portfolio of claims for a legal case. Audit and Review of an outsourced claims handling facility involving complex IT systems for a major UK insurer. Recovery exercise on global claims programmes. Co-ordination of multiple Property/Liability claims following a crane collapse. Data analysis of an asbestos claims portfolio. IT system reviews and Due Diligence integrity exercise.