Over 35 years’ experience in Insurance Claims Management and as an independent Consultant.
Motor, Personal Lines, Personal Injury and Litigation support. Technical and compliance audits, restructuring programmes, process re-engineering and resource management. Change management projects including ‘Best Practise’ reviews.
Major audits of Motor claims portfolios for international insurers in Italy and the Republic of Ireland focusing on large loss and Personal Injury cases. Pre litigation review of claims handling by a Third Party Administrator. Due Diligence investigation for a health insurer in Spain. Audit and Review of a Property Damage claims portfolio in Australia on behalf of an international reinsurer. Supporting multi-disciplinary CAT team responding to major commercial and industrial Property Damage claims following earthquakes in Chile and New Zealand.